Privacy Policy - HQ Promo Handle your Information

When you create an account, browse the HQ Promo dashboard, or submit an order through our platform, you are acknowledging that you have read and agreed to everything written here. These Terms apply universally to first-time visitors, regular buyers, and resellers alike.

HQ Promo reserves the right to revise these Terms at any point. The updated version will always be live on this page with a refreshed date at the top. Carrying on with your use of HQ Promo after an update means you accept whatever has changed.

HQ Promo is a professional Social Media Marketing (SMM) panel built for individuals, brands, and resellers who want to grow their digital presence efficiently. Our platform supports promotional services across a wide range of platforms, including:

• Facebook, Instagram, TikTok, YouTube, and Telegram
• Twitter/X, LinkedIn, Pinterest, and SoundCloud
• Spotify, Kick, Shopee, OpenSea, and other emerging platforms

The services we offer span followers, likes, views, comments, shares, streams, and various forms of engagement, with over 1,200 service options available on our panel.

Platform Disclaimer: HQ Promo operates independently and holds no affiliation with, endorsement from, or official connection to any social media company. All third-party platform names and trademarks remain the property of their respective owners.

Creating an account on HQ Promo gives you access to our full dashboard and service catalogue. To keep your account secure and compliant, you take on the following responsibilities from the moment you register:

• All information provided at registration must be accurate and kept current
• Your login credentials are yours alone; keeping them confidential is entirely your responsibility
• Everything that happens under your account is attributed to you, whether or not you personally authorised it
• If you ever suspect your account has been accessed without your knowledge, notify us at support@hqpromo.com without delay
• Accounts must not be shared with, transferred to, or accessed by any other individual

HQ Promo is not accountable for losses that result from inadequate account security on your end. Accounts found to be shared, compromised, or used in ways that violate these Terms may be suspended or permanently closed.

HQ Promo services are intended for lawful use only. By placing orders through our platform, you confirm that your use aligns with both these Terms and the policies of the social media platforms involved.

The Following Are Strictly Not Permitted

• Placing orders for accounts you do not own or are not authorised to manage
• Using our services for any illegal, fraudulent, or deceptive activity
• Running multiple SMM services simultaneously on the same account or page can disrupt order accuracy and delivery
• Attempting to scrape, reverse-engineer, or interfere with any part of the HQ Promo platform
• Reselling our services in violation of applicable laws or third-party platform policies

Breaching any of the above may lead to the immediate suspension of your account, cancellation of all pending orders, and forfeiture of any balance remaining, with no prior warning issued.

1. We Do Not Sell Your Data

This is non-negotiable for us. HQ Promo does not sell, rent, or exchange your personal information with any third party for commercial or marketing purposes.

2. Limited Exceptions

There are a small number of situations where your data may reach an external party:

• Analytics providers such as Google Analytics receive anonymised usage data. This information cannot be traced back to you personally.
• Advertising tools such as Facebook Pixel may receive anonymised behavioural signals used solely to measure campaign reach. No identifying details are shared.
• If a valid legal obligation arises, such as a court order or government authority request, we may be required to disclose specific information to comply with the law.

All third-party tools we work with maintain their own privacy policies. We recommend reviewing them if you have concerns about how those providers handle data.

Security is built into how we operate, not added as an afterthought. The measures we have in place include:

• All sensitive user data is stored on encrypted servers with strictly limited internal access.
• Only verified team members can retrieve account data, and only when it is directly required for support or service delivery.
• All communication between your browser and our platform is secured through SSL encryption (HTTPS).
• We conduct regular reviews of our security practices and update our infrastructure in response to emerging risks.

While no online system can guarantee absolute protection, we are committed to applying every reasonable measure to keep your information safe.

When placing an order on HQ Promo, you are required to provide social media account details such as usernames or profile URLs. Here is exactly how we treat that information:

• Your account details are used solely to deliver the specific service you ordered, nothing more.
• We never request, store, or access your social media passwords at any point in the process.
• Order data is retained in our system to support your order history and to assist with any future support queries.
• Your account information is never passed to any third party under any circumstances.

Please double-check all account details before completing an order. Orders submitted with incorrect information may not be eligible for a refund.

HQ Promo may occasionally include links to third-party websites, partner platforms, or external resources. These links are provided as a convenience and do not represent an endorsement of those sites or their content.

We have no control over and take no responsibility for the privacy practices or content of any external website. Before sharing any personal information on a third-party site, we encourage you to review their privacy policy independently.

We may revise this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. When significant changes are made, we will update the effective date at the top of this page and, where appropriate, notify users via email or a notice on the platform.

We encourage you to revisit this page periodically. Continuing to use HQ Promo after any update has been published constitutes your acceptance of the revised terms.

By accessing and using HQ Promo, you confirm that you have read, understood, and accepted the terms set out in this Privacy Policy alongside our Terms of Service.

If you do not agree with any aspect of this policy, please stop using the platform and contact us at support@hqpromo.com to request account deletion and the removal of your data.